Terms
Terms and Conditions
Last updated: 7 September 2026.
Orders and bookings are requests
Placing a food order, supermarket order, or room booking request through this website sends that request to our team. It is not confirmed until we contact you by phone to confirm availability and details.
Payment
Payment is made in person, at pickup, on delivery, or on arrival at the hotel. This website does not process online payments.
Pricing and availability
Prices, menu items, room availability, and supermarket stock shown on this website are updated by our staff and may change without notice. We will let you know if something you ordered is no longer available when we call to confirm.
Cancellations
To cancel or change a food order, supermarket order, or room booking, contact us as soon as possible using the phone numbers below. Cancellations are easiest before we have confirmed and begun preparing your order or holding your room.
Hotel bookings
Room bookings are subject to availability and confirmation by our front desk. Valid identification may be required at check-in. Standard check-in and check-out times apply as communicated by hotel staff.
Delivery
Delivery availability, timing, and any delivery charge for food or supermarket orders will be confirmed by phone when we contact you.
Liability
We take reasonable care to keep information on this website accurate, but we are not liable for losses arising from reliance on information that later changes (such as pricing or availability) before an order or booking is confirmed by phone.
Governing law
These terms are governed by the laws of the Federal Republic of Nigeria.
Contact us
U2 Fast Food: 0705 375 4562 or 0707 942 7027
U2 Hotel & Suites: 0704 624 7233
These terms are provided as a general guide and have not been reviewed by a lawyer. They do not constitute legal advice.